Terms of Service

Terms of Service

  • Installation Requirements:
  • a. All cabinets must be permanently installed and level within 1/8 of an inch.
  • b. All fixtures (sinks, ranges, cooktops, faucets, etc.) that can affect dimensions must be present on the job-site or in our possession before template/measurements are taken.
  • Estimates and Pricing:
  • a. Sunset Granite provides an accurate estimate but does not guarantee prices.
  • b. Material slab types, selection, availability, and prices are subject to change.
  • c. Stone countertops and installation are custom processes with potential variations in materials and methods.
  • d. Final pricing may be adjusted based on field measurements/templates.
  • Customer Responsibilities:
  • a. The customer is responsible for selecting all materials, edge details, and overhangs.
  • b. Excessive overhangs (greater than 6 inches) may require additional supports (not supplied by Sunset Granite).
  • c. The customer must be present during template and installation to verify and approve details.

  • Template Checklist:
  • a. Failure to prepare the Template Checklist items may result in a trip charge of $45 per man-hour with a minimum fee of $350.00.
  • Seams:
  • a. Seams will be located at our discretion, unless their location is discussed prior to signing the proposal.
  • b. Seams are hairline and normally visible, and they may have a slight feel to the touch.
  • Changes and Modifications:
  • a. Any changes made after template or field measuring may result in changes to the price and extended delays in fabrication and installation.
  • b. All work changes must be requested in writing.
  • Additional Services:
  • a. Sunset Granite is not responsible for the removal and/or installation of electrical parts or any appliances.
  • b. We do not provide drywall repairs, hookups, or plumbing services.
  • Delivery and Ownership:
  • a. Sunset Granite is responsible for the delivery and installation of the purchased material agreed upon in the contract.
  • b. All fall-off material remains the property of Sunset Granite.
  • c. Clients can purchase extra material at the current slab pricing and are responsible for pick-up and transportation.
  • Natural Stone Variations:
  • a. Granite, marble, limestone, travertine, and slate are products of nature.
  • b. Natural stone varies in color, shading, width, and texture from piece to piece or even within the same piece.
  • Stone or Quartz Surface:
  • a. Sunset Granite is not responsible for natural shape variations, fissures, chipping, scratches, or wear on the stone or quartz surface.
  • b. No claims for defects will be accepted after installation or alteration of the stone or quartz.
  • Payment Terms:
  • a. A 75% deposit is required for all orders, fabrication, and installations.
  • b. No returns or refunds are permitted.
  • c. If the client cancels the project before template, a 5% of the total amount will be charged.
  • d. A 10% cancellation fee will be charged after template is completed.
  • e. Full payment is due upon job completion.
  • f. Failure to pay Sunset Granite according to the payment terms is considered a breach of this agreement.
  • Breach and Collection:
  • a. In the event of customer breach, Sunset Granite is entitled to recover all costs of collection, including court and attorney’s fees.
  • b. Accounts over 30 days are subject to a finance charge of 1.5% per month (equivalent to an annual interest rate of 18%).
  • c. Delinquent accounts requiring attorney involvement for collection will be assessed a fee of 25% of the balance due.

By signing the Sunset Granite Terms and Conditions, I confirm that I have read and understood them. I have also received the Information Notice to Owner About Construction Liens.

 

Terms of Service